Introduction
Welcome to DonVPN. We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data when you use our services.
What Does This Policy Cover?
This Policy applies to all services provided through DonVPN, including mobile and desktop applications, as well as our website (www.donvpn.net). It does not apply to third-party websites, products, or services, even if linked to our site. Please review the privacy practices of third-party companies before sharing any information.
By using our website or services, you agree to the terms outlined in this Policy. If you do not agree, please discontinue use of our website and services. Continued use constitutes acceptance of this Policy.
- Data Collection
Personal Information: We collect personal information you provide directly, such as your email address when you sign up. However, our services support anonymous use, and registration is not mandatory to use DonVPN.
Anonymous Information (“Non-Personal Data”): We collect and/or receive statistical, non-identifiable information for maintaining service quality. Examples include:
General device data (e.g., operating system, app version, preferred language)
Date and time of usage
Connectivity status (e.g., Wi-Fi or cellular network)
- How Do We Collect Data?
Service Usage Metrics: To ensure reliable service, we collect aggregated, non-identifiable data related to connection attempts and usage trends. Examples include:
Connection Attempts: Number of requests made to the service within specific timeframes (e.g., daily or monthly)
Successful Connections: Metrics on successful VPN connections to identify potential technical issues
No individual user’s browsing history, IP address, or activity within the VPN tunnel is recorded.
Diagnostics (Optional): At your discretion, you may approve the submission of diagnostic logs via a “report a bug” feature. This data is used solely to troubleshoot and resolve technical issues.
Google Firebase: DonVPN integrates Google Firebase for app analytics and service improvement. For more details, see Firebase’s Privacy Policy.
- Use of Data
We use the collected data to:
Provide and maintain our services
Improve and customize our app
Communicate with you about updates, offers, and promotions
Ensure security and prevent fraud
- No-Logs Policy
DonVPN adheres to a strict no-logs policy:
We do NOT track user traffic within the VPN tunnel, including browsing history, search queries, data content, or DNS queries.
We do NOT record or store user connection timestamps, IP addresses, or session durations.
We do NOT associate payment details with user activity.
We cannot identify which user accessed a specific website or service, as no such data is collected or stored.
Policy Updates
We may update this Privacy Policy from time to time. Updates take effect immediately upon posting to www.donvpn.net. We encourage you to review this Policy periodically. Continued use of our services constitutes acceptance of the updated
Data Sharing
We never share your personal data under any condition.
Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
DonVPN services are not intended for individuals under the age of 16. If you are under 18, you must review this Privacy Policy with a parent or legal guardian. We do not knowingly collect or solicit information from users under 16.
Data Retention
We do not retain any user data. Diagnostic and support logs (if voluntarily provided) are only stored temporarily and solely for troubleshooting purposes.
Your Rights
You have the right to access, update, or delete your personal information. You can contact us at info@donvpn.net to exercise these rights.